Shipping

We offer free domestic shipping (Hong Kong) on all orders and free worldwide shipping on orders exceeding USD 350. For international orders below USD 350, we charge a flat shipping fee of HKD196 (USD 25).

Most of our orders are shipped within 2 business days of purchase from our Hong Kong warehouse, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 3-8 business days of its ship date, except for major events, holidays and force majeure.

Duty and Import Taxes

All international orders are shipped DDU (Delivered Duty Unpaid) which means tax and duty will be charged upon the shipment's arrival in the destination country.

Our shipping partner will contact you once your items are in customs to let you know the cost. This may delay your delivery time as goods are held at customs. It is your responsibility to pay the necessary charges for local authorities to release the goods.

Please be aware that if you don't choose to pay the import taxes and refuse the delivery, we reserve the right to charge the cost of returning the shipment and any additional costs incurred by Maison Muguet to you.